Founder & CEO
Following a very successful career at a National VAR & MSP (Value Added Reseller & Managed Service Provider), becoming Regional Managing Director for London and South Midlands at the age of 22, James was left with an appetite to create a customer service led organisation that focused on delivering the best possible managed IT, Network & Communications services.
James vividly remembers being the only employee of TechTeam in the early days and still, in an effort to continually improve the business’ service delivery to end users, spends at least 1 week a year in each of the roles within the business from Technical Installations to Accounts and Administration.
James also holds 2 non-executive roles for organisations based in Birmingham and London.
Joining the IT & Communications sector over 5 years ago following a successful career in Automotive or brands such as Citroen and Volkswagen, Lee brought with him a wealth of operational, non-industry specific knowledge. Applying this knowledge to ensure we work to standards such as ISO 9001 (Quality Management), 14001 (Environmental Management) and 27001 (Information Security Management) has enabled TechTeam to deliver flexible service delivery whilst being underpinned by a solid, enterprise grade foundation of processes.